Form for entering help request and answers

Name Type Size Values Tooltip message Attributes
HelpdeskProblemName text 60   Name of the problem  
HelpdeskProblemAbstract textarea 60x8   Prerequisites for attending the course  
HelpdeskUrgency select 1 FixItTodayPlease, NecessarySoon, NeededAnyway, DesirableFeature, OptionalImprovement, ObsoleteRequest, FullyResponded The urgency level of the request  
HelpdeskNumberOfUsers text 60   The number of current users  
HelpdeskDateIssued text 60   The date of the request  

See: HelpdeskTopicTemplate, SuomenKielipankki:Helpdesk

-- AnssiYliJyra - 21 Aug 2006

Topic revision: r2 - 2011-08-09 - MiettaLennes
 
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